Why Intercity Technology Won Employer of the Year 2025
Intercity Technology was named the Employer of the Year 2025 at the Lloyds British Business Excellence Awards, recognised for its exemplary people-first culture, measurable employee engagement, and consistent alignment between purpose and performance. The judges unanimously agreed that Intercity represents the gold standard of modern employment, balancing commercial success with genuine care for its people.
Celebrated as a true 21st-century employer, Intercity combines diversity, inclusion, and innovation to create an environment where people thrive. The company’s employee Net Promoter Score soared from 12 to 93, supported by strong retention and sustained recognition in the Best Companies to Work For lists — clear evidence of impact through data-driven strategy and authentic leadership.
Judges highlighted Intercity’s integrated culture and governance, with a dedicated Chief People Officer and ESG lead ensuring long-term focus on wellbeing, sustainability, and community impact. This approach directly correlates with exceptional business performance and continued growth.
From presentation to practice, Intercity Technology’s values shine through every touchpoint, proving that consistent, people-led excellence drives success. As the judges concluded, “Intercity Technology embodies what it means to be a great employer – data-driven yet deeply human.”
At Intercity, we help organisations do more with technology built around people. Whether it’s communications, managed IT, Microsoft or cloud & security, our award-winning managed services deliver solutions that help businesses secure, perform and scale. Independently owned and purpose-driven, we believe doing more starts with partnership, trust and real-world results
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