Privacy Policy for BBEA
This website is owned and operated by Sarah Austin Events Ltd, trading as “British Business Excellence Awards or BBEA”, a company registered in England and Wales with company registration number 13121351 and having its registered office at 167-169 Great Portland Street, London, W1W 5PF.
Introduction
- This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
- We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
- We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
- Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
- The law requires us to tell you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
- Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1.Information we process because we have a contractual obligation with you
When you create an account on our website, buy a service from us, sign up for a webinar or event, sign up to our email newsletter, sign up via our register your interest form or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
- verify your identity for security purposes
- provide you with our services
- provide you with suggestions and advice on our awards, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide.
If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including events, resources, recommended suppliers, and our marketing services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies (see Cookie policy below).
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website for example through the use of Google Analytics.
We never pass on your personal identifiable information to third parties, with the exception of sponsors.
.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us via sarah@bbexcellenceawards.co.uk However, if you do so, you may not be able to use our website or our services further.
3. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
4. Email Marketing Data
The British Business Excellence Awards offers a regular newsletter, an entries reminder service and event information such as webinars and networking events.
vBoost offers a free award deadline service and other awards and/or evaluation-related marketing to help its customers stay informed about upcoming awards and other relevant information and can be opted out from or make changes at any time by using the unsubscribe link in the bottom of all email marketing communications. You can also get in touch with us to change your subscriptions or to completely opt out via:
Email: sarah@bbexcellenceawards.co.uk
Phone: +44 (0)20 3670 3466
Post: 167-169 Great Portland Street, London, W1W 5PF
- In order to provide this service, we are required to store your data. This is stored in a secure CRM and is reviewed on a regular basis, the data we collect is never shared with any third party unless to fulfill sponsorship.
5. Job application and employment
If you send us information in connection with a job application, we may keep it for up to 2 years in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.
6. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name, company or organisation and email address so as to be able to track our communications with you and to provide a high-quality service.
7. Complaints regarding content on our website
It is impossible to guarantee 100% accuracy at all times, with much of the information displayed being supplied by entrants and sponsors. We accept no responsibility for resultant actions based on the information we have displayed and always recommend you visit the specific external websites for the latest and most accurate information.
Similarly, we accept no responsibility for the content of external websites that we link to, especially if these websites have been compromised by malicious malware or are detrimental in any way once visited.
Any complaints raised about any of the content on our website shall be investigated thoroughly and we will take any action we deem necessary.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate or cease to link to an external website that is the basis of the complaint.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
We will be happy to change any information,names, logos, photos or external links that are inaccurate or need updating. Please let us know via sarah@bbexcellenceawards.co.uk
8. General Complaints About The British Business Excellence Awards
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
9. External Links
Our websites (see section 22 below) contain thousands of links to external third party websites and to partner and/or affiliate websites. If you follow a link to these sites please note that they have their own privacy policy and that Boost does not accept any responsibility or liability for protection of personal data which you may submit to a third party’s site. You are recommended to check the wording of the relevant privacy policies before you submit any personal data to those sites.
Use of information we collect through automated systems when you visit our website
10. Cookies
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
The British Business Excellence Awards use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods below or via our website.
11. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Disclosure and sharing of your information
12. Information we obtain from third parties
We sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. This may be in the form of renting B2B marketing data from suppliers.
13. Third party advertising on our website
Third parties may advertise on our websites. This is primarily in the form of website banners advertising specific external or paid for content such as blog articles and sponsor pages. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website or clicked upon to visit their website.
They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
Access to your own information
14. Access to your personal information
- To obtain a copy of any personally identifiable information that we hold about you please send us a request via sarah@bbexcellenceawards.co.uk
- After receiving the request, we will tell you when we expect to provide you with the information.
15. Removal of your information
If you wish us to remove personally identifiable information from our website or database you may contact us at sarah@bbexcellenceawards.co.uk
This may limit the service we can provide to you.
16. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters
17. Use of site by children
- We do not provide services for children, nor do we market to children.
- If you are under 18, you may use our website only with consent from a parent or guardian
- Such child users and visitors will inevitably visit parts of the website and will be subject to whatever on-site marketing they find.
18. Accessibility statement
At the British Business Excellence Awards we are committed to serving all of our customers equally. Therefore we have undertaken the following actions to ensure equal access to our services from our website:
18.1 Standard fonts are used throughout the site for easy legibility.
18.2 Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
18.3 No information is exclusively conveyed using colour. This does not mean that colours are not used to organise information, instead it means there are also other, non-colour dependent ways of doing so.
18.4 The majority of our pages are designed so that they are without horizontal scrollbars when they are viewed at a screen resolution of 800 x 600 pixels.
18.5 All images, where appropriate, have an alternative text attribute. This means that when an image is conveying important information its content is described with an alternative text. If an image is used for decorative purposes only, the text attribute for the image will be left blank.
18.6 Where individual features make use of functions that do not comply with the W3C Web Content Accessibility Guidelines we have made sure that there are alternative routes provided to the information.
18.7 A link to details of how to contact us for further information offline is provided from every page.
18.8 Where a process takes multiple steps to complete (for example, forms) an indication of where you are in the process and how far you have to go is provided.
Style of navigation remains consistent through the websites. We have attempted to comply specifically with Priority 1 guidelines of the W3C Web Content Accessibility Guidelines and, where possible, Priority 2 guidelines. The elements covered by the Priority 3 guidelines are not, in most cases used by our sites, however as the sites develop such functions we will aim for compliance at this level.
We are committed to a process of on-going improvement and are working to ensure all older content is made compliant with the provisions of the Disability Discrimination Act and that all new content is developed under the guidelines outlined above. If you have difficulty accessing the site or have any comments or feedback on how we can improve your online experience, please do not hesitate to contact us.
19. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
20. How you can complain
- If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is sarah@bbexcellenceawards.co.uk or phone us on +44 (0)20 3670 3466
21. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested;
- to comply with other law, including for the period demanded by our tax authorities;
- to support a claim or defence in court.
22. Domains owned and controlled by Sarah Austin Events Ltd and its subsidiaries
Sarah Austin Events Ltd and its subsidiaries British Business Excellence Awards and Empowered Events operate the following websites:
www.britishbusinessexcellenceawards.co.uk
23. Compliance with the law
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
24. Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
If you have any question regarding our privacy policy, please contact sarah@bbexcellenceawards.co.uk
