The Business Enabler of the Year Award
Organisations across all sectors and global markets rely on products, solutions and services that enable them to build and deliver value. From technology to advisory, business enablers enhance productivity, engagement and performance.
Do you provide an outstanding service, solution or product for your customers? Do you consult businesses to enable their growth or improve their productivity? Has your company given your clients a competitive advantage that has enabled them to attract or retain their own customers?
This award celebrates businesses who help their customers to increase sales, profitability or performance through a competitive advantage, recognising the impact of ‘enablers’ that offer value beyond products, solutions and services.
Judges will look for evidence of how your organisation has enabled clients to:
• Increase their own customers’ operational efficiency and employee engagement
• Improve customer satisfaction
• Generate increased revenue and profitability for their customers
• Help their clients to assess challenges, innovate and implement improvements
• Increase their customers’ own client base or customer loyalty
• Improve the effectiveness of their clients’ leadership or management
• Embed ethical or sustainable practices within their customers’ businesses
SCORING
In this category judges will compare the extent to which each candidate has demonstrated excellence in the following areas:
Employee & Customer Engagement 25%
- How has your product, service, solution or platform enabled your clients to improve their employee engagement and productivity?
- How has your service or solution enabled your clients to improve customer service, win new clients or increase client value?
- Provide case study examples and top line data to demonstrate the impact of your solution / service on your clients’ employee and client engagement objectives?
Leadership & Innovation 30%
- How did you create a culture of improvement or innovation for your customers or clients?
- Tell us about how you have innovated with technology, automation or better use of data to enable measurable improvement in your clients’ business – or helped them to innovate.
- Use examples of how your product/service has improved leadership or enabled more effective management for your customers’ companies with client testimonials if possible.
Financial Performance & Growth 25%
- Demonstrable examples and/or case studies of commercial and financial success.
- Demonstrate how you have achieved sustained growth in sales and profits.
- How do you benchmark against your peers in terms of sales, profitability or market share?
- Explanation of how your product or service has helped clients to gain a competitive advantage and / or achieve their commercial / growth objectives (i.e. profit/revenue, market share, expansion, staff etc).
- Case studies with top line ROI data or other evidence of business impact.
Purpose Beyond Profit 20%
- What is your company doing to improve environmental, social or governance (ESG) impacts and how are these initiatives aligned with your commercial objectives and operations?
- How do you support your client’s ESG initiatives?
- How has your approach to diversity and inclusion improved engagement, innovation or service within your own organisation and / or your clients’ organisation?
- How does your approach to ESG or DE&I differentiate you as a solution, service or product provider?
