2026

Awards night Tuesday 14th November Grosvenor House, London

 

The Lloyds AI Game Changer of the Year Award

Artificial Intelligence (AI) is already having a profound impact on how we work and live, achieving a wide range of labour-intensive tasks in seconds and creating time for creativity and invention. 

This game-changing technology has a wealth of applications, with AI and machine-learning already disrupting industries and services from healthcare, financial services, and logistics to retail, marketing and recruitment to name just a few. 

This award recognises AI solutions and applications demonstrating the highest levels of innovation, impact and customer value, enabling organisations to improve productivity, delivery and commercial performance.

Open to any UK-based business built around an AI solution, judges will look for those that are best demonstrating:

Innovation in AI solutions or services

• Exceptional customer service & engagement

• Responsible approach aligned with profit & impact

• Strong financial performance and plan for sustained growth

• Inspirational leadership and effective management

• Investment in people & their development

SCORING

In this category judges will compare the extent to which each candidate has demonstrated excellence in the following areas:

Employee & Customer Engagement 25%

  • How have you attracted, retained, motivated and optimised your team to innovate to help you win or retain clients?
  • What talent strategies, workforce models or initiatives have improved employee engagement, increased productivity and enabled you to innovate?
  • Provide case study examples and top line data to demonstrate how you have increased your customer base or market penetration over the last 18 months.

Leadership & Innovation 30%

  • What is innovative or disruptive about your technology solution? What impact have you had on your industry?
  • Provide evidence or case studies to demonstrate how innovation or your innovative approach has driven commercial success. 
  • Show how the management structure, leadership philosophy and culture of your company have supported growth or improved profitability or impact over of the last year.

Financial Performance & Growth 25%

  • Explain your key growth metrics, including financial targets, KPIs, timescales and overall ambitions plus examples of milestones and barriers/challenges that have been overcome. Growth metrics can include tech adoption, subscription, lead generation, client base, headcount, NPS scores, etc.
  • How do you benchmark against your peers in terms of sales, profitability or market share?
  • How has your company performed against your growth plan and what will help you to sustain future growth?
  • Show examples and/or case studies of what has supported, or will drive further, commercial success.

Purpose Beyond Profit 20%

  • How does your guiding mission, values or purpose align with your growth objectives?
  • What is your company doing to improve environmental, social or governance impact and how are these initiatives aligned with commercial success?
  • How has your approach to diversity, equity and inclusion supported success?

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